How do I opt out/opt in?

If you choose not to participate in the program at any time after the initial enrollment, you can still opt-out with NO PENALTY CHARGE. It may take a couple of billing cycles before you are back on National Grid’s Basic Service.  You may submit an opt-out form online OR call Constellation at 844-857-0465 and ask to be placed on National Grid’s Basic Service.  If you decide to OPT-IN, you may submit an opt-in form online OR call Constellation at 844-857-0465.  ENROLLMENT CAN TAKE UP TO TWO BILLING CYCLES BEFORE TAKING EFFECT.

Show All Answers

1. What is Municipal Aggregation?
2. Do I have to participate?
3. What do I need to do in order to participate?
4. Do I have to sign a contract?
5. Under the program, can I continue to participate in my utility’s budget billing payment plan?
6. Will I be charged a higher delivery rate?
7. How do I opt out/opt in?
8. If I opt out, can I opt back in at a later date?
9. What is the "Community Choice Power Supply Program”?
10. What if I have a photovoltaic or solar panel system?
11. Does this mean I can’t take advantage of Mass Save incentives that are subsidized by National Grid?
12. I am currently receiving offers from third-party suppliers promising lower electricity rates. What should I do?
13. Who do I call if there is an outage or issues with my electricity bill?
14. What other Massachusetts municipalities participate in aggregation programs?