Do I have to participate?

Customer participation is voluntary.  The municipality will provide customers an opportunity to opt-out of participating in a municipal aggregation program.  Customers who do not opt out will be automatically enrolled in the aggregation program, but may opt out at any time after that. If you choose to opt out, visit www.colonialpowergroup.com/gardner/ and click the opt-out button, then fill out and submit the Opt-Out Form.  You may also call Constellation at (844) 857-0465 and ask to remain on National Grid Basic Service

Show All Answers

1. What is Municipal Aggregation?
2. Do I have to participate?
3. What do I need to do in order to participate?
4. Do I have to sign a contract?
5. Under the program, can I continue to participate in my utility’s budget billing payment plan?
6. Will I be charged a higher delivery rate?
7. How do I opt out/opt in?
8. If I opt out, can I opt back in at a later date?
9. What is the "Community Choice Power Supply Program”?
10. What if I have a photovoltaic or solar panel system?
11. Does this mean I can’t take advantage of Mass Save incentives that are subsidized by National Grid?
12. I am currently receiving offers from third-party suppliers promising lower electricity rates. What should I do?
13. Who do I call if there is an outage or issues with my electricity bill?
14. What other Massachusetts municipalities participate in aggregation programs?