City Energy Supplier Program
You will not notice any change in your electricity serviceYou will continue to receive one bill from National Grid. You will continue to send your payments to National Grid for processing. National Grid will continue to respond to emergencies, read meters and maintain the distribution and transmission lines. Reliability and quality of service will remain the same. Furthermore, you will continue to have all existing consumer rights and protections.
How Do I Enroll?All participating residents in Gardner will be automatically switched to NextEra (NES) as of the November 2022 meter reads. This change will be noted on the November 2022 bills and will be seen on the December 2022 bills.
You can also NextEra at (855) 639-8076 and ask to be enrolled.
Why Did I Not Receive an Informational Flyer in the Mail?Only eligible customers were notified of the program. If you did not receive a flyer, check your bill to see if you are using a third party supplier (typically on the back page of your bill under the SUPPLIER portion of the bill). In order to enroll in the program, you must cancel your third party supplier than call NextEra to enroll in the program.
Please contact NextEra or the City if you have any questions.
The City of Gardner developed the Aggregation Plan in compliance with Massachusetts law regarding public aggregation of electric consumers. It contains required information on the structure, operations, services, funding, and policies of the City’s Plan. The Plan has been developed in consultation with the City’s aggregation implementation consultant, Colonial Power Group, Inc. (CPG) and the Massachusetts Department of Energy Resources (DOER).
The purpose of this Plan is to represent consumer interests in competitive markets for electricity. It seeks to aggregate consumers in the City to negotiate rates for power supply. It brings together the buying power of more than 20,000 consumers. Furthermore, the City seeks to better manage energy prices. Participation is voluntary for each eligible consumer. Eligible consumers have the opportunity to decline service provided through the Plan and to choose any Competitive Supplier they wish. The City has distributed this Plan for public review prior to submitting it to the Massachusetts Department of Public Utilities.
How does a municipality create a municipal aggregation?
A municipality must:
- Vote to initiate the municipal aggregation program
- Prepare a municipal aggregation plan in consultation with the Department of Energy Resources, often in partnership with a consultant
- Allow an opportunity for citizen review of the municipal aggregation plan
- Submit a municipal aggregation plan to the DPU for review and approval
For more information, or to view all approved Municipal Aggregations in the State, visit the State website.
- What is Municipal Aggregation?
- Do I have to participate?
- What do I need to do in order to participate?
- Do I have to sign a contract?
- Under the program, can I continue to participate in my utility’s budget billing payment plan?
- Will I be charged a higher delivery rate?
- How do I opt out/opt in?
- If I opt out, can I opt back in at a later date?
- What is the "Community Choice Power Supply Program”?
- What if I have a photovoltaic or solar panel system?
- Does this mean I can’t take advantage of Mass Save incentives that are subsidized by National Grid?
- I am currently receiving offers from third-party suppliers promising lower electricity rates. What should I do?
- Who do I call if there is an outage or issues with my electricity bill?
- What other Massachusetts municipalities participate in aggregation programs?